Delivery Terms

Once your order has been confirmed, we will not be able to make any changes.

Delivery Areas
Portwest delivers to the Republic of Ireland for free on all orders over €50. A charge of €6 is added to orders under €50. Worldwide delivery is also offered please contact the sales team on 353(0)98 51777 or email

Delivery Address Options
We will be unable to change from a residential delivery address to a business delivery address once the order has been dispatched.

Customer Contact Information
It is essential that a contact number is provided as occasionally our couriers will need to contact you. A mobile or work number is preferable in this instance.

Delivery Times
For the Republic of Ireland and mainland UK we deliver 5 days a week - Monday to Friday. We aim to deliver within 3 working days following the date your order is placed. For orders placed between 12 noon on a Thursday and midnight Sunday (or bank holiday if applicable), we aim to deliver within 4 working days. A business address is often preferable as a signature is required on delivery. If you are not in when our couriers first try to deliver they will take your order back and then attempt to deliver once more on a different day before returning the item to our warehouse. If you do not receive your item in the required time please notify our customer service team at

Shipping Charges
Any orders over delivered in Ireland over €50 will be free of charge.

All remaining orders will be charged at €6.

Please contact the office for international shipping charges on 353(0)9851777.

We may change these Terms from time to time without notice to you. Changes will apply to any subsequent orders received.

Before placing an order, if you have any queries relating to these Terms and Conditions, please email our customer service team at